Shipping Information
Shipping Information
Majority of our postage orders are shipped from Melbourne and Sydney.
All our delivery are handled by our delivery department or non deliverable areas are sent via post using Australian Post.
Shipping Rate
|
Rate Name |
Weight | Price |
| Free Shipping | UNLIMITED (OVER $100) | $0 |
| Flat Rate | UNLIMITED (Under $100) | $8 |
Shipping Handling time
We will dispatch most of your orders from the Melbourne warehouse within 2 business days since we receive your order confirmation email. (Excluding Saturday, Sunday and Public Holidays).
Return Policy
Customers MUST make a return claim within 7 days of receiving the delivery.
Return will only be processed when your item is in the same condition as you have received it (New and unused) and ONLY if you have received the wrong product.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
There are certain situations where only partial refunds are granted (if applicable)
Refund policy
Please choose products carefully. You don't automatically get a refund for simply changing your mind. You are entitled to receive a refund, exchange or credit if the products you've bought are:
- faulty
- significantly different to those shown or described to you.
Please contact us within 7 days of receiving the delivery and keep your receipt as proof of purchase.
